Question: How long does it take to get  relief?

Answer: This neck massager provides instant  relief (in as little as 15 min) and long term pain relief with repeated use

Question: Who is this neck massager for?

Answer: This neck massager is for people of all ages and sizes from all walks of life

Question: is it possible to burn yourself with heat?

Answer: No. This neck massager automatically turns off in 15 minutes and avoids overheating . So you don’t have to worry even if you fall asleep while getting pampered

Question: Is it cordless?

Answer: Yes, it is cordless. Controlled by a small remote

Question: How do I turn on massager?

Answer: The elongated button on the side. Hold it down until it beeps. When you change modes you also know it changed when it beeps

Qestion: Does the neck massager have heat foundation?

Answer: Yes,The neck massager have warm compress quick relief neck pressure, equipped with 107.6 fahrenheit constant-temperature and warm compress technique, This neck massager give you the most comfortable neck relaxation. With the new updated interior sensor and programs, which can precisely control the temperature to avoid excessive heat. You can heat two pieces of metal with one button on the remote control

Question: Am I supposed to be getting small shocks while it’s running?

Answer: That’s the tens unit working. I wipe the metal with a damp paper towel. It will help the metal pieces stick to your neck.

Question: Does it make any noise?

Answer: Very very little. It beeps every time a setting is changed from the remote. Wish that was quiet